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· We cannot offer refunds or credits for missed lessons. If you must cancel a lesson, please contact your teacher ASAP. Your teacher will send a video lesson with materials tailored just for you if they can’t reschedule within 7 days. No-shows will not be offered make-up lessons, videos, or refunds.

· Teacher cancellations: We are proud that our teachers are performing artists as well. We try to minimize conflicts in their schedules & thank you for your flexibility on occasion. If a teacher is unavailable during your regular lesson time, you may be assigned a guest teacher, offered a reschedule, or given credit on your account. 

 · You or your teacher may switch from in-person to Zoom lessons as convenient.

· For sick days, we are happy to accommodate by meeting online instead of in-person or by creating a tailored video lesson for you to work through at your convenience. Please be considerate to others & stay home if you are unwell. Any students showing signs of illness may be asked to wear a mask or be sent home.